Most clients are highly satisfied with the work of their interior designer, and many say they would hire an interior designer again. If a problem does arise, first discuss it with the designer. Often disputes result from misunderstandings and can be resolved without the intervention of a third party. If, however, you cannot reach agreement and feel that the designer has acted unprofessionally, perhaps even unethically, you do have options for filing a complaint:
- If the designer is licensed, you can file a complaint with the appropriate licensing board in your state.
- If the designer is a member of ASID, you can file a complaint with the ASID Ethics Committee. Verify ASID Membership
- If the designer is not licensed in your state and not a member of a professional organization, you can file a complaint with the consumer protection agency in your state.
All ASID members agree to abide by the Society's Code of Ethics and Professional Conduct. Download the ASID Code of Ethics and Professional Conduct to learn more.
Download the Code of Ethicsand Professional Conduct
If you wish to file a complaint against an ASID member, view the procedures for filing an ethics complaint.
If you need any further assistance, please contact ASID at ethics@asid.org. Please note, that while ASID staff is responsible for administering this process, which has been approved by the Society's board of directors, staff have no authority or role in determining the merits of any complaint. Please review the complaint procedure page for more details.